Effective Date: September 10, 2025
Introduction
GPI (Global Pharmaceutical Intelligence) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our pharmaceutical pricing and market access intelligence platform and services.
Information We Collect
Personal Information
- Name, email address, phone number, job title, and company affiliation
- Account credentials and authentication information
- Professional qualifications and pharmaceutical industry experience
- Communication preferences and contact history
Platform Usage Data
- Platform access logs, feature usage, and navigation patterns
- Search queries, data exports, and report generation activities
- API usage statistics and integration performance metrics
- Session duration, frequency of use, and feature preferences
Technical Information
- IP address, browser type, operating system, and device information
- Cookies, web beacons, and similar tracking technologies
- Network connection details and geographic location data
How We Use Your Information
Service Delivery
- Provide access to pharmaceutical pricing intelligence and market access data
- Generate customized reports, analytics, and strategic insights
- Maintain platform functionality, security, and performance optimization
- Process data exports, API requests, and consulting service deliverables
Communication and Support
- Send service updates, platform enhancements, and regulatory intelligence alerts
- Provide technical support, training, and customer success assistance
- Share relevant pharmaceutical industry insights and educational content
- Process consultation requests and strategic advisory engagements
Platform Improvement
- Analyze usage patterns to enhance platform features and user experience
- Develop new pharmaceutical intelligence capabilities and analytics tools
- Conduct research to improve data accuracy and market coverage
- Optimize platform performance and scalability
Information Sharing
Service Providers
We share information with trusted third-party providers who assist in platform operations, data processing, technical infrastructure, and customer support services under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, regulation, legal process, or to protect our rights, users’ safety, or comply with pharmaceutical industry regulatory requirements.
Business Transactions
In the event of merger, acquisition, or sale of business assets, personal information may be transferred as part of the transaction, subject to equivalent privacy protections.
Data Security
Technical Safeguards
- Enterprise-grade encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security assessments and vulnerability testing
- Secure cloud infrastructure with pharmaceutical industry compliance standards
Organizational Measures
- Employee training on data protection and confidentiality requirements
- Access restrictions based on role and business necessity
- Regular review of data handling procedures and security protocols
- Incident response procedures for potential security breaches
Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Platform usage data is typically retained for analytical purposes to improve service delivery and pharmaceutical intelligence accuracy.
Your Rights
Access and Control
- Request access to personal information we maintain about you
- Update, correct, or delete inaccurate or outdated information
- Export your data in commonly used formats
- Withdraw consent for certain data processing activities
Communication Preferences
- Opt out of marketing communications while maintaining service notifications
- Customize alert frequencies and content preferences
- Update contact information and communication channels
International Data Transfers
GPI operates globally to provide comprehensive pharmaceutical market intelligence. We may transfer personal information internationally while ensuring appropriate safeguards through standard contractual clauses, adequacy decisions, or other legally recognized mechanisms.
Children’s Privacy
Our platform and services are designed exclusively for pharmaceutical industry professionals. We do not knowingly collect personal information from individuals under 18 years of age.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will notify users of material changes through platform notifications, email communications, or website notices.
Contact Information
For privacy-related questions, requests, or concerns, contact our Data Protection Team:
Email: privacy@globalpharmintelligence.com
Address: GPI Data Protection Officer, London, England
Phone: Available through customer support portal
